Consumer Action Law Centre is an independent, not-for profit consumer organisation based in Melbourne. We work to advance fairness in consumer markets, particularly for disadvantaged and vulnerable consumers, through financial counselling, legal advice and representation, and policy work and campaigns. Delivering assistance services to Victorian consumers, we have a national reach through our deep expertise in consumer law and policy and direct knowledge of the consumer experience of modern markets.

Our policy team are available to provide expert advice. Click through to each policy area to speak to one of our policy experts. Unsure? Call us on (03) 9670 5088 or email

Journalists, producers and media can contact our Media and Communications Officer Jonathan Brown on 0413 299 567 or

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